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Terms & Conditions
Effective Date: March 27, 2026
Last Updated: March 27, 2026
Welcome to the website of CockySkin LLC (“CockySkin,” “Company,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, products, content, services, and any purchases made through our website (collectively, the “Services”).
By accessing or using our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, do not use our website or Services.
1. Eligibility
You must be at least 18 years old to access, use, or purchase from our website.
By using our Services, you represent and warrant that:
We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user is under 18 or has provided false information.
2. Products and Services
CockySkin sells skincare and related consumer products through its website.
We strive to ensure that all product descriptions, images, pricing, ingredient details, availability, and other content are as accurate as possible. However, we do not guarantee that all descriptions or other content are complete, current, error-free, or free of omissions.
We reserve the right to:
3. No Medical Advice / Informational Use Only
All information provided on this website, including product descriptions, ingredient discussions, educational content, blog posts, FAQs, emails, social media content, testimonials, and other materials, is for general informational and cosmetic use only.
Our products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and nothing on this website should be interpreted as medical advice.
Please review our Medical Disclaimer below for additional important terms.
4. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase products subject to these Terms.
We reserve the right to accept or reject any order for any reason, including but not limited to:
An order confirmation email does not necessarily mean that your order has been accepted. We may cancel or limit quantities at our discretion.
5. Pricing and Payment
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
You agree to provide current, complete, and accurate billing and payment information for all purchases.
By submitting payment information, you authorize us and our third-party payment processors to charge the payment method provided for all applicable amounts, including taxes, shipping, and other charges.
We reserve the right to:
Payments may be processed through third-party providers such as Stripe, PayPal, or other payment services used by our store.
6. Shipping and Delivery
We will make reasonable efforts to process and ship orders in a timely manner. However, shipping and delivery dates are estimates only and are not guaranteed.
CockySkin is not responsible for delays caused by:
You are responsible for providing accurate shipping information at checkout.
If a package is marked as delivered by the carrier, CockySkin is generally not responsible for lost or stolen packages unless otherwise required by law.
7. Returns, Refunds, and Exchanges
Any returns, refunds, exchanges, or store credits are subject to our separate Return / Refund Policy, if applicable.
We reserve the right to deny returns or refunds that do not comply with our posted policy, including products that are used, damaged, unsanitary, or returned outside the permitted return window.
If you do not yet have a Return / Refund Policy posted, you should add one before launch so this section doesn’t float in legal space like a haunted moisturizer.
8. Promotions, Discounts, and Giveaways
From time to time, we may offer promotions, discount codes, bundles, giveaways, or limited-time offers.
Unless otherwise stated:
Additional terms may apply to any specific campaign, giveaway, or promotion.
9. User Accounts
If our website allows account creation, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to notify us promptly of any unauthorized use of your account or security breach.
We reserve the right to suspend or terminate accounts at our discretion.
10. User Submissions and Reviews
If you submit or post reviews, comments, photos, videos, testimonials, feedback, suggestions, social tags, or other content (“User Content”), you grant CockySkin a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, display, publish, adapt, edit, distribute, and promote that content in connection with our business, brand, advertising, and marketing.
By submitting User Content, you represent and warrant that:
We reserve the right, but not the obligation, to remove or refuse User Content at any time.
11. Prohibited Uses
You agree not to use the website or Services to:
We reserve the right to restrict or terminate access for any prohibited conduct.
12. Intellectual Property
All content on this website, including but not limited to:
is owned by or licensed to CockySkin LLC and is protected by intellectual property, copyright, trademark, and other applicable laws.
You may not reproduce, distribute, modify, display, republish, sell, or exploit any website content without our prior written permission.
13. Testimonials and Results Disclaimer
Testimonials, reviews, before-and-after imagery, and customer experiences shown on our website or marketing materials are individual experiences and are provided for illustrative purposes only.
Results may vary from person to person based on factors including but not limited to:
We do not guarantee that you will achieve the same or similar results.
14. Allergy, Irritation, and Patch Testing Disclaimer
You are responsible for reviewing product ingredients and determining whether a product is appropriate for your personal use.
Before using any skincare product, we recommend that you:
CockySkin is not responsible for allergic reactions, sensitivities, irritation, or misuse of products except as required by applicable law.
15. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, PRODUCTS, SERVICES, AND ALL CONTENT PROVIDED BY COCKYSKIN ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
We do not guarantee that the website will be uninterrupted, secure, or error-free, or that products will meet every individual expectation or skin outcome.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COCKYSKIN LLC, ITS OWNERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:
TO THE EXTENT LIABILITY CANNOT BE DISCLAIMED, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
17. Indemnification
You agree to defend, indemnify, and hold harmless CockySkin LLC and its affiliates, owners, officers, employees, contractors, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
18. Third-Party Links and Services
Our website may contain links to third-party websites, platforms, tools, or services. We do not control and are not responsible for the content, privacy practices, terms, or availability of third-party services.
Your interactions with third parties are solely between you and the third party.
19. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and disclose your personal information.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
20. Governing Law
These Terms and any dispute arising out of or relating to them or your use of the Services shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.
21. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or any purchase from CockySkin shall first be attempted to be resolved informally by contacting us at info@cockyskin.com.
If a dispute cannot be resolved informally, we reserve the right to pursue all remedies available under applicable law.
If you want, I can also make this section stronger by adding an arbitration clause and class action waiver (very common for e-commerce stores), but only if you actually want to go that route.
22. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.
23. Changes to These Terms
We may update or revise these Terms at any time in our sole discretion.
When we do, we will revise the “Last Updated” date above. Your continued use of the website or Services after updated Terms are posted constitutes your acceptance of those changes.
24. Contact Us
If you have any questions about these Terms, you may contact us at:
CockySkin LLC
111 Town Square Pl Ste 1238 #152832
Jersey City, NJ 07310
Email: info@cockyskin.com
Return / Refund Policy
Effective Date: March 27, 2026
Last Updated: March 27, 2026
At CockySkin LLC (“CockySkin,” “we,” “our,” or “us”), we want you to feel confident shopping with us. Because skincare is personal and product integrity matters, we maintain the following Return / Refund Policy for all purchases made through our website.
By placing an order with us, you agree to this policy.
1. General Return Eligibility
Due to the nature of skincare and personal care products, we only accept returns in limited circumstances.
To be eligible for a return, an item must generally be:
We reserve the right to deny any return that does not meet these conditions.
2. Non-Returnable / Non-Refundable Items
For hygiene, safety, and product integrity reasons, the following items are generally non-returnable and non-refundable unless they arrive damaged or incorrect:
Because skincare products come into contact with the body, we cannot restock or resell many returned items once opened.
3. Damaged, Defective, or Incorrect Orders
If your order arrives:
please contact us within 7 days of delivery at info@cockyskin.com.
To help us review your request, please include:
If approved, we may offer one of the following at our discretion:
We reserve the right to deny claims submitted outside the reporting window or without sufficient documentation.
4. Allergic Reactions / Skin Sensitivity
Because individual skin types, allergies, sensitivities, and reactions vary, we generally do not offer refunds or returns for:
We strongly recommend reviewing ingredient lists, patch testing, and consulting a medical professional if you have concerns before use.
That said, if you experience an issue and contact us respectfully with details, we may review concerns on a case-by-case basis. “Case-by-case” is legal for “we’ll look, but no promises.”
5. Return Request Process
To request a return, email us at:
Please include:
Do not send items back without first contacting us and receiving return instructions.
Unauthorized returns may be refused and may not be eligible for refund.
6. Return Shipping
Unless the return is due to our error (such as a damaged, defective, or incorrect item), customers are generally responsible for return shipping costs.
We recommend using a trackable shipping method, as we are not responsible for lost return packages.
Original shipping charges are generally non-refundable unless otherwise required by law.
7. Refunds
If your return or refund request is approved, your refund will generally be issued to the original payment method used at checkout.
Please note:
Once a refund is issued by us, it may take several business days to appear on your statement depending on your payment provider.
8. Exchanges
We do not guarantee direct exchanges.
If an exchange is approved, it will generally be handled as either:
We reserve the right to determine the appropriate resolution for each request.
9. Refused Deliveries / Failed Delivery Attempts
If a package is returned to us due to:
we may, at our discretion:
Customers are responsible for entering accurate shipping details at checkout.
10. Chargebacks and Payment Disputes
If you experience an issue with your order, we ask that you contact us first at info@cockyskin.com so we can try to resolve it.
Filing a chargeback without first attempting to resolve the matter directly may delay resolution and may be contested with supporting order, shipment, and communication records.
We reserve the right to restrict future purchases from customers who abuse refund or dispute processes.
11. Policy Abuse
We reserve the right to deny returns, refunds, exchanges, or store credits in cases of suspected abuse, including but not limited to:
12. Contact Us
If you have questions about this Return / Refund Policy, please contact us at:
CockySkin LLC
111 Town Square Pl Ste 1238 #152832
Jersey City, NJ 07310
Email: info@cockyskin.com
CockySkin LLC
111 Town Square Pl Ste 1238 #152832 Jersey City NJ 07310
Copyright © 2026 Cocky Skin - All Rights Reserved.
For adults 18+ only. CockySkin products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Please review product ingredients carefully and perform a patch test before use. Individual results may vary.
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